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Frequently Asked Questions

Whether you’re new to indoor cycling or exploring fitness classes in Winston-Salem or Greensboro, this FAQ answers the most common questions about RideUnited Studios, our classes, memberships, and first ride experience.

What is RideUnited?

RideUnited is a boutique fitness studio where indoor cycling, strength training, yoga, sculpt, and Pilates classes are offered. Studios are located in Winston-Salem and Greensboro, North Carolina, where high-energy workouts are combined with performance metrics and a strong community atmosphere.

At RideUnited, more than just a workout is delivered — a movement centered around community, motivation, and personal growth is created.

What are the benefits of indoor cycling?

Indoor cycling today is proven to to support the following – Supporting Articles: Group cycling specifically enhances enjoyment and motivation, according to 2025 research

Where are RideUnited studios located?

RideUnited studios are currently located in North Carolina:

  • RideUnited Greensboro: Located on the corner of Battleground and Cornwallis
    • 2105 W Cornwallis Dr, Greensboro, NC 27408
  • RideUnited Winston-Salem: Located downtown on the corner of Fourth and Marshall (plenty of parking)
    • 400 W Fourth Street, Suite 120, Winston-Salem, NC 27101

How to contact RideUnited?
What types of fitness classes does RideUnited offer?

A variety of class formats are offered at RideUnited to support strength, endurance, and overall wellness:

  • RIDE 45 Signature – High-energy indoor cycling workout
  • RIDE 45 Strength – Cycling combined with strength training
  • RIDE 45 Surge – Interval-based cycling workout
  • RIDE 45 Sync – Rhythm-based cycling ride
  • HYBRID Ride + Sculpt (45 & 60 min) – Cycling plus sculpt training
  • Yoga Classes – Mobility, flexibility, and recovery
  • Pilates & Sculpt – Core strength and muscle tone
  • Plenty more to come!
Do you offer New Guest discounts?

The New Guest offers are not discounted – we believe that you must make a commitment to yourself and try RideUnited at full cost. Only after your New Guest purchase, there a discount opportunity: Your first purchase of the New Guest Drop In, New Guest Week Unlimited, or the New Guest Three Class Package can be applied towards your next purchase. The discount can not be applied to another New Guest purchases or another Drop In)

  • New Guest Drop In: $27 (Two week expiration)
  • New Guest Week Unlimited: $29 (One week expiration)
  • New Guest Three Pack: $49 (Two week expiration

Do I need indoor cycling experience?

No prior experience is required.

RideUnited classes are designed to be accessible to all fitness levels, and guidance is provided throughout the class with options for varying intensity. RideUnited prides itself on creating a welcoming environment for first-time riders. Our instructors focus on encouragement, education, and motivation so every rider feels comfortable and confident.

How early should I arrive for my first ride?

Arrival is recommended 15 minutes before the first class. During this time, the following will be completed:

  • Introduction to the studio experience
  • Bike setup and adjustments
  • Explanation of performance metrics
Does RideUnited offer Memberships and Packages?

Yes. RideUnited offers several flexible options including:

  • Monthly Unlimited Memberships (Monthly and minimum commitment options)
  • 5 Class / Monthly Membership (Monthly and minimum commitment options)
    • Unused rides can be rolled over to use in the following paid month upon your request
  • And Introductory offers for New Guests

Memberships provide the best value for riders who attend classes regularly. Plus various benefits for Unlimited Members (Discounted Guest Passes, $25 Credit towards merchandise, and two hour class booking window for late cancellations). All Memberships require a 30 day notice of cancellation. You cannot cancel a frozen membership.

RideUnited offers flexible class packs so riders can attend classes at their own pace without a recurring membership.

  • 5 Class Pack: Two month expiration
  • 10 Class Pack: Three month expiration
  • 20 Class Pack (Can share with another guest): Three month expiration
  • 100 Class Pack: One year expiration
Pricing
Late Cancellations, No Shows, and Membership Cancellations?

For more information please see our Terms and Conditions: https://rideunitedstudios.com/terms/

  • Membership Cancellation: Must submit an emailed 30 Day Notice of Cancellation to support@rideunitedstudios.com
  • Late Cancellations: $15 and you will get your credit back – We can only assist with removing guests from class is if there is an emergency or unavoidable situation. It is recommended to book your class on the way to class if there is a chance of needing to late cancel
    • Windows:
      • For Unlimited Members, you can cancel up two (2) hours before the start of class
      • All Other Guests, you can cancel up to eight (8) hours before the start of class
  • No Show: $20 and you will get your credit back

What makes RideUnited different from other fitness studios?

RideUnited uses performance tracking metrics in every ride to help you measure progress.

Metrics include:

  • Power output
  • Cadence
  • Resistance levels
  • Calories burned
  • Heart rate integration

These metrics help riders track improvement and train smarter over time.

We also are big believers in community collaboration where we offer partner discounts, host private rides, and consistently support the community through our RideUnited Giving classes.

What is RideUnited (RU) Giving?

RU Giving is RideUnited’s community outreach initiative.

Through special rides and events, partnerships are formed with local nonprofits and philanthropic organizations in Winston-Salem and Greensboro to support meaningful causes. To date we have raised and donated over $75,000 towards the local community.

How do I book a RideUnited class?

Classes can be booked through:

  • The RideUnited website
  • The RideUnited mobile app
  • In-studio with our team

We recommend reserving classes in advance since popular times fill quickly.

Who is the best instructor for me?

They are all amazing and have gone through countless hours on the bike to give you the best possible experience. Come meet the Instructor Team: RideUnited Instructors

Does RideUnited offer partner perks?

Yes! RideUnited partners with several wellness and lifestyle brands including:

These partnerships help riders support total wellness beyond the studio. To submit a partnership inquiry, please email us at support@rideunitedstudios.com

Community Partners

For other questions, please contact us by emailing us at support@rideunitedstudios.com or call / text us: ‪(336) 281-5827‬